Refund Policy
Shoaib Fashion
Effective Date: December 31, 2025
At Shoaib Fashion, we value your satisfaction. This Refund Policy explains the process and conditions for requesting a refund or exchange.
1. Eligibility for Refunds
- Refunds are available only for products that are defective, damaged, or incorrect.
- Requests must be made within 7 days of receiving the product.
- Items must be returned in their original condition, unused, and with all tags attached.
2. Non-Refundable Items
- Products damaged due to improper use
- Items without original packaging or tags
- Sale or clearance items (unless defective)
3. Refund Process
- Contact our customer support via email or phone to request a refund.
- Provide order details and reason for return, along with photo evidence if applicable.
- Once the returned product is received and inspected, your refund will be processed.
- Refunds will be issued to the original payment method or as store credit, depending on the payment type.
4. Exchange Policy
- Exchanges are allowed for defective or incorrect products.
- Contact our support team to arrange an exchange.
- Shipping costs for exchanges may apply depending on the situation.
5. Processing Time
- Refunds are generally processed within 7–10 business days after the returned item is received and approved.
- Payment processing time may vary depending on your bank or payment provider.
6. Contact Us
If you have any questions or need assistance regarding refunds or exchanges, please contact:
📧 Email: info@shoaibfashion.com